Personal Information Collected

labuanbajosuper.com understands and respects the importance of your privacy. In this Privacy Policy, we explain how we obtain data about you and your usage of our website, how we process that data, who we may send it to, and how you can change the data you have provided to us.

The labuanbajosuper.com website collects the following personal data: your name, address, email address, telephone number, and ID card number. This information is needed to process, create, and complete your order.

The labuanbajosuper.com website may also process data about your computer device, such as your IP address, browser type, and (for users accessing our services via mobile) your Unique Device Identifier, operating system, application version, and latitude/longitude. This data is usually anonymous, but it is still considered personal data, either individually or in combination.

We require your personal data in various situations and under various conditions:

  • When you make or start to make a reservation, or purchase something from our website or through our customer service team – by email, letter, fax, or by telephone
  • When you register on our site, subscribe to our newsletter, enter a competition or sign up for a promotion
  • When you participate in a survey to give us feedback

Use of Personal Data

The labuanbajosuper.com site ensures that the use of users' personal information and location is to operate, maintain, and provide convenience for users to maximize the features and functions of our website and services.

We may use your data for the following purposes:

  • To provide the highest quality service and help you optimize the functionality of our website.
  • To complete the ordering and purchasing process you make via our website, and other requests we receive from you
  • To contact you if there are changes to your travel documents, for example: flight schedule changes, delays, etc., or to send important information regarding your trip
  • To inform you about our products and services, special offers and promotions, and other offers that may be of interest to you. While this service may occasionally include products from third parties, these third parties will not contact you directly (unless you choose to do so).
  • If you place an order and then cancel it after entering your personal information, we will send you an email advising you to contact the relevant authorities for technical issues or to complete your order. You can stop receiving these emails at any time by clicking the unsubscribe link at the bottom of your email.
  • For other administrative purposes and for internal analysis
  • To participate in our survey for the purpose of getting feedback

How you can access your information

You can access, correct, and update your contact information by visiting the My Profile page on this Website. You can close your account by contacting us at the email address listed below or by visiting the Account Closure page in My Profile. Please note that once you close your account, if we no longer have that information, you will not be able to log in or access your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account, including for analytical purposes and record integrity, for a period of time, after which we will ensure that the information is securely destroyed. The information we may retain includes, for example, accounting data, data for audit purposes, transactional information, and/or information required to be retained for legal compliance.

If you do not have an account with us or would like to contact us regarding personal information that is not displayed in your account, you have the right to request that we access, correct, delete or amend the information we have about you by emailing us at the email address listed below. 

Protecting Your Personal Data

To prevent unauthorized access, we have in place reasonable physical, electronic and organizational procedures to protect Personal Data from unlawful or accidental destruction, or accidental loss, alteration, or unauthorized disclosure or access.

How We Use the Information We Collect We use Personal Data and other information collected through the Site to register you with the Site, provide you with requested products and services, build features to make the services available on the Site easier to use, and contact you regarding these services.

This includes faster booking requests, better customer service and timely notification of new services and special offers.

From time to time, the labuanbajosuper.com Site may contact you to request review content regarding your experience using the Site, to help us improve the Site, or to offer special promotions to you as a user of the Site, where you have indicated your consent to receive such communications.

Your choices regarding the collection and use of your information

When you make a travel reservation with us or choose to access certain services we provide, the information we request will be marked with a red asterisk. As discussed above, you can choose not to provide us with the requested information, but as a result, you may not be able to complete your reservation or access the requested service.

You also have the right to add or update information and close your account as described above.

When you register as a member on this Website, you will be given the option to receive email messages from us about special offers, as well as email messages about products and services from selected third parties. As a registered member of this Website, you can change your preferences at any time through the Email Settings section on the My Profile page. You will also be given the same option when you complete any form on our Website that provides your email address to us.

Whether you are a registered member or not, you will also be given the opportunity to unsubscribe from messages in any email we send. Please note that we reserve the right to send you other communications, including service announcements, loyalty program updates, administrative messages, and surveys relating to your account or your transactions on this Website, without offering you the opportunity to opt out. .

The help section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from this Website, you will not be able to access certain portions of our Website. 

Cookies Policy

The labuanbajosuper.com website uses the same components as similar websites to operate the site and its services. You use two types of cookies: single-use, session-based cookies and persistent cookies, which immediately identify you as a user of the labuanbajosuper.com website and its services. Some features and functions of the labuanbajosuper.com website and its services require certain conditions, one of which is that your browser must be able to accept cookies.

Single-use session-based cookies are essentially temporary and are deleted once the browser is closed; while persistent cookies remember your data whenever you visit the labuanbajotrip.id website. You can configure your browser to reject cookies or to identify cookies.

The labuanbajosuper.com website also uses its servers to record various unique information that allows the system to recognize the user's browser. The server system will collect data, including information related to your web access, Internet Protocol (“IP”) address, pages viewed and time spent, browser type and language, number of clicks, and cookies that identify your browser. We will only use this information for analyzing current trends and will not link it to any personal information.

Use of the Site

The labuanbajosuper.com site controls access to the website and has the full right to change, modify, replace, exchange, withhold or delete at any time; for security purposes or in urgent circumstances or force majeure; without prior notice; and has the obligation to compensate or pay compensation to users.

A user may only use our website to carry out legal and legitimate activities in terms of making orders or making transactions for themselves and/or other people who have the authority to act legally in the eyes of the law.

Children under the age of 18 are not eligible to use any services on our website.

Users may download copies of the website content for personal use.

Users may not remove or deface any trademarks, copyrights, or other proprietary notices.

Users are not permitted to download, copy, modify, sell, market, or distribute any part or all of the content on the labuanbajotrip.id website without our written consent.

You are also not permitted to:

  • Uploading, sending, or distributing any information on this website that is vulgar, damaging, illegal, insulting, or violates the rights of others.
  • Attempting forgery or fraud in making orders and conducting unauthorized financial transactions.
  • Using in any form; software, equipment or attempting to upload files with destructive data and/or containing viruses that will disrupt the operation or function of the website, or damage the overall appearance of the website.
  • labuanbajotrip.id holds the full right to refuse access to the website and/or cancel bookings at any time and anywhere, if any user tries to violate the provisions set out in this policy.

Policy Changes

We reserve the right to change how we use cookies and how we collect, transmit, and process your personal data and other similar information we deem important at any time. Therefore, this policy may be amended from time to time to reflect the latest changes.